Please allow 2 to 3 business days for processing from the time we receive your payment. The actual time in transit depends on where the item is being sent from and where it is going.
Once your order has been dispatched, the freight company’s computer system will send you an automated email with all the information that you need. Once you have this information if you have any queries regarding the delivery time you are best off contacting the freight company’s customer service directly.
In general orders usually take about 5 - 10 working days depending on your location. Please contact us for more information.
Please note that we are closed on Saturdays and Sundays, all orders from Saturday will be processed the following week.
If you need to make any changes to your order please email at firstname.lastname@example.org within two hours of making your purchase with the subject line of this email must read 'CHANGE OF ORDER' and our team will be back to you shortly.
The estimated shipping / delivery time for our products is approximately 5 - 10 working days. Furthermore, our primary source of shipping is Australia Post for domestic orders and ePacket for international orders, both of which are insured.
Due to high demand, order processing can take up to 48 hours and estimated delivery times are subject to change.
You will be informed via email when your order is confirmed and shipped out with tracking information.
Please note that due to the current situation with COVID-19, delays in shipping might occur. It may take up to 20-30 business days for the package to arrive.
However, please rest assured that most of the time your package will be delivered to you sooner than that as our staff on the front line continue to work diligently to process all orders.
We appreciate your understanding and support during this challenging time!Please do not hesitate to contact us at email@example.com